Patient-centered care has become a central aim for the nation’s health system, yet patient experience surveys indicate that the system is far from achieving it.

There are seven key factors for achieving patient-centered care at the organization level:...

August 29, 2016

In 1993 the Supreme Court of Canada made it clear that the information in the medical record belongs to the patient.

However, the physical record belongs to the person or organization responsible for its creation, that is, the hospital or a physician...

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